Terms of Service

1. Acceptance of Terms

Welcome to Ying Global (“we," "us," "our," or the "Company"). By accessing or using our services, including but not limited to our website, mobile applications, and other related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Services Provided

We offer property management services for both short-term and long-term rentals in London. Our Services include, but are not limited to, property listings, tenant management, rental agreements, maintenance coordination, design consultation and customer support. These Services are provided in accordance with the terms and conditions outlined below.

3. Use of Services

By using our Services, you agree to:

  • Provide accurate and up-to-date information when registering or using our Services.

  • Comply with all applicable laws, regulations, and our policies.

  • Use the Services only for legitimate purposes related to property management.

  • Not engage in any activities that may compromise the security, integrity, or availability of our Services.

4. User Accounts

In order to access certain features of our Services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

5. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy to understand how we handle your information.

6. Payment and Fees

For certain Services, fees may apply. Payment terms, amounts, and methods will be provided to you prior to using such Services. You agree to pay all fees and charges associated with your use of our Services.

7. Content Ownership and Use

Any content you submit to our platform, including property listings, reviews, and feedback, remains your intellectual property. However, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and display your content for the purpose of providing our Services.

8. Limitation of Liability

Our Services are provided "as is" and without warranties of any kind, whether express or implied. We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our Services or any violation of these Terms.

10. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time. We will provide notice of such changes by posting the updated Terms on our website. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Terms.

11. Termination

We may terminate or suspend your access to our Services at any time, with or without cause, and without notice. Upon termination, your right to use our Services will immediately cease.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at ying@yingglobal.com